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Faq

How many Auto Vaccine will I need?

Depending on the size of your vehicle, each Auto Vaccine will treat up to 300 square feet

Safety

Can I stay in the vehicle while the product is in use?

While Auto Vaccine is safe for humans, pets and even plants, we do not recommend being in the vehicle while the product is working for any extended period of time. Like most other cleaning solutions the products may irritate eyes and throat. It is however completely safe to go in and out of the vehicle if necessary for a short period of time or to start the vehicle to turn on the fan in recirculate mode.

Personal Items

Do I need to remove or cover any delicate items, food or plants?

No, you do not. Our products are safe for plants, food, and other delicate items including electronic equipment. All of Chlorine Dioxide basically breaks down into a saltwater solution.

Flammability

Will I need to shut off the motor in my vehicle?

No, our product is not flammable in any way.

Residue

Do any of your products leave a film that needs to be cleaned up after use?

No, our product evaporates into a basic saltwater solution leaving no residue whatsoever

Odor

Do any of these products emit any smell?

You will notice a chlorine smell immediately after using the product. Open the windows for at least 15 minutes to air out the space. The smell will dissipate completely. In addition, air and light aids in rapidly break down the product as well.

Toxicity

Are your products safe for pets and humans?

Yes, our products are EPA approved safe for pets and humans, however our only advice is to not be in the vehicle while the product is being activated. There is no residue or lingering odor that will cause harm to animals or humans. Chlorine Dioxide has been shown to actually help plants by destroying the bacteria and mold that cause disease and decay.

Versatility

Can Auto Vaccine be used in a Home or Room Cleanser be used in a vehicle and vice versa?

No, each product has been formulated for a specific application. Please use our products in accordance with the easy to follow directions.

Usability

How does the product work?

Clo2 Micro Generator ™. through its patented dry-medium, timed release technology is able to generate and release a nontoxic Chlorine Dioxide or Clo2 vapor, into any confined area, under a sustained basis when exposed to ambient humidity. This gradual release of the nontoxic Chlorine Dioxide vapor penetrates deeply into any porous material, acting as a biocide

Versatility

What can I use this product for?

Our products can be used in Cars, Trucks, Vans, SUV’s, RV’s, Campers, Tractor Trailers, Semi’s, Trains, Passenger Cars, Limousines, Buses, Cabins, etc.

Refund Policy

What is your money back guarantee?

We want you to be satisfied with your purchase and we’re dedicated to your success. But, the internet being what it is (the wild west for people who try to get things for free), we do need to make some rules. Here they are:

> We will refund your money if the product does not work as advertised. We’ve sold (and used) a lot of these, so we know they work. There are really
only two ways that they don’t work: they are used incorrectly, or (rarely) there is a packaging defect.

> If you believe that you have a packaging defect (as in you did not notice any chemical odor when used as directed and the water in the cup did not
turn yellow, then please call us and arrange for a return. We will need for you to return the outer foil pouch (for the batch code) and the white internal pouch. See directions below in “How to Return A Product That Didn’t Work”. You can choose to get your money back and we will refund the purchase price (minus shipping) upon receipt of the returned product. We can also ship you a replacement for free if you would rather try it again.

> The more common (though still rare) situation is that the product is used in a way that is incorrect. These include: using the product in direct
sunlight, using the product in too large of an area (ex: using one for whole house) or where there is too much organic matter for it to deodorize (such as dirt-floor basements (it will try to deodorize all the dirt in the basement) or where there the odor source (vomit, mold, etc.) has not been removed. We will typically request that you send back the original product (directions below in “How to Return A Product That Didn’t Work”) and that you consult with our customer support reps regarding how the product should be used. We may choose to send you a replacement product at that point.

> Our money back guarantee applies only to first-time customers and non-institutional sales. That is, we will only refund purchases of 4-packs
or less and only from first-time customers, and only when the products have been returned (directions below in “How to Return A Product That Didn’t Work”).

> We reserve the right modify this policy in cases where we feel that the claim is fraudulent or you have not complied with our directions
or used the product in a way not intended.

If you are not satisfied with the results for any reason we will refund your money. Just email us a description of how it was used, and the reason why you are dissatisfied. We will refund the purchase price (minus shipping) right away. All of our products are guaranteed to work, provided that the basic instructions are followed.

How to Return A Product That Didn’t Work

> We will refund your money if the product does not work as advertised. We’ve sold (and used) a lot of these, so we know they work. There are really
only two ways that they don’t work: they are used incorrectly, or (rarely) there is a packaging defect.

> Money Back claims, must be filed inwriting 30 days of purchase.
Email our customer support team at support@southeastodorscience.com to get authorization to return the product and discuss how the product was used. Remember all claims must be submitted within 30 days of purchase

> If you feel that the product did not activate – this would mean no color in the water and/or no crystallization on the outside of the pouch),
then please leave the product in direct sunlight for one day before shipping.

> Place both the inner and outer pouches into a ziplock bag and seal the bag. Use either the original packaging/box in which it was shipped, or
a padded envelope to ship the product back.

> Return the product to the address Auto Vaccine PO Box 4674, Mooresville, NC 28117

General

What is your money back guarantee?

With the exception of the new 30 day release Room Cleanser, all of our products are formulated for a single use. The idea is to completely eliminate the bacteria and pathogens that cause offensive odors in one clean shot. With the new 30 Day Release for the Room Cleanser, you can now maintain that fresh clean smell for a full month! – See more at: https://autovaccine.com/faqs.php#sthash.xs6IeIuk.dpuf

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